The Real-time Frontline - The Real-time Frontline Blog
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Read more about how Intradiem is enabling the real-time frontline workforce for these leading companies. Afni delivered 440 additional coaching sessions each month, giving coaches more time on quality development plans that drive performance and improve key metrics. Read the full Afni story here. Read the full Vivint story here.
Intradiem Appoints Bob Fletcher to Lead BPO Practice.
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Real-time Frontline discusses ways to improve productivity and increase revenue by making real-time, intraday adjustments to customer-facing workforces.PARSED CONTENT
The website blog.intradiem.com states the following, "All Work, No Play Means a Disengaged Contact Center." I analyzed that the webpage also stated " All Work, No Play Means a Disengaged Contact Center." They also stated " We all want to create the best customer experience. Unfortunately, sometimes in our zeal to drive success we end up taking the fun out our centers. We become the happiness vampires, sucking all of the fun from our teams. Taken from my personal experiences, here are some top cautions as well as opportunities for center leaders looking to prevent a disengaged contact center."SEE OTHER DOMAINS
Read more about how Intradiem is enabling the real-time frontline workforce for these leading companies. Afni delivered 440 additional coaching sessions each month, giving coaches more time on quality development plans that drive performance and improve key metrics. Read the full Afni story here. Read the full Vivint story here.
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